Delete your ConMigo account
Deleting your account permanently removes your profile, trips, bookings, notes, saved places, and uploaded documents from our servers. Deletion cannot be undone.
Option 1 — in the app (instant)
- Open ConMigo and go to Profile → Settings.
- Choose Account → Delete account.
- Confirm. Your account and server-side data are deleted immediately; any residual backups clear within 30 days.
Option 2 — by email (no app needed)
If you've uninstalled the app or can't sign in, you can request deletion without reinstalling:
- Email support@conmigo.uk with the subject "Delete my ConMigo account".
- Send it from the email address your account is registered under (or tell us that address). If you signed in with Apple's "Hide My Email", tell us the private relay address shown in your Apple ID settings for ConMigo.
- We'll verify the request and delete the account, confirming by reply within 30 days (usually much sooner).
What is deleted
- Your account and profile (email, display name, preferences).
- All trips, itinerary items, bookings, notes and saved places.
- All documents you uploaded to the Docs Vault.
What may be retained
- Aggregate analytics that are not linked to your identity.
- Records we're legally required to keep (rare; typically none for a free app).
Full details are in our Privacy Policy.